Diagrammatic Technique & Critique
Do your diagrams suck? Here are two easy to use tools that I designed to help my students make better diagrams and maps.
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Sensemaking Lessons
Three lessons from the dark complexity caverns of capitalism, from an IA making sense of messes in the private sector.
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World IA Day Curious?
The one in which I implore you to give either time or money to the World Information Architecture Day.
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I choose me.
The story of why I went in-house, what happened to make me leave and what’s next for me.
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Speaker Requests
Speaking Inquiries If you are interested in having me speak at your event or for your organization, here are the three factors that make it more likely that I will…
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Control Your Vocabulary
Words are the common material we use when working with others. This exercise involves deciding the words you do and do NOT use as a team or in a specific context.
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Podcasts
A selection of my favorite podcast interviews and conversations over the years.
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A World Made of Information
It’s the job of Information Architects to manage the onslaught of content and data amassing daily. To do this work responsibly we have to know what to expect. This talk offers advice as we look to our future.
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Language Your Most Important and Least Valued Asset
Language is one of the most common used materials when collaborating with other people. This talk is about the language challenges that organizations face and ways to work with language as a material to combat the expected drama.
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World IA Day Keynotes
As the inventor of WIAD, I offer a new perspective every year in an opening keynote.