Stuck? Diagrams help.
Stuck? Diagrams help. When was the last time you felt stuck? Maybe it was because of a decision you were struggling to make, a complex topic you were trying to…
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Vertical Labeling for Diagrams
I went down a rabbit hole about which way to rotate vertical labels on diagrams so you didn’t have to.
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Make More Sense
Sensemaking is a critical skill set in roles where you seek to serve others. This talk offers a framework of six sensemaking skills anyone could strengthen.
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Really…Any Mess?
My advice for making sense of the four types of messes people told me about on World IA Day when I asked: “What is a mess you wish you could make sense of?”
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Diagrammatic Technique & Critique
Do your diagrams suck? Here are two easy to use tools that I designed to help my students make better diagrams and maps.
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Sensemaking Lessons
Three lessons from the dark complexity caverns of capitalism, from an IA making sense of messes in the private sector.
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World IA Day Curious?
The one in which I implore you to give either time or money to the World Information Architecture Day.
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I choose me.
The story of why I went in-house, what happened to make me leave and what’s next for me.
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Speaker Requests
Speaking Inquiries If you are interested in having me speak at your event or for your organization, there are two factors that make it more likely that I will say…
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Control Your Vocabulary
Words are the common material we use when working with others. This exercise involves deciding the words you do and do NOT use as a team or in a specific context.