The Sensemaker’s Guide to Heuristics
Picture this: You’re standing in front of a mess that needs making sense of. Maybe it’s a product that’s grown too complex, a process that’s gotten unwieldy, or a team…
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The Sensemaker’s Guide to Measurement
How to measure what truly matters in IA work – from team dynamics to real organizational change. Skip the spreadsheet gymnastics and learn how to track impact that actually matters.
The Sensemaker’s Guide to Auditing
A comprehensive guide to auditing information environments that combines practical instruction with strategic insights about power, politics, and process.
Information Architecture in Practice
In 2025, I aim to collaboratively develop an Information Architecture curriculum through discussions, workshops, and shared learning experiences.
Challenges of Contemporary Sensemakers
Abby Covert’s Annual Address from Makesensemess 2024 focused on the Challenges of Contemporary Sensemakers
Refund and Returns Policy
Refund Policy Last Updated: October 2024 At abbycovert.com, we strive to ensure that our customers are satisfied with their purchases. Please review our refund policy below for details on returning…
Collector’s Edition of How to Make Sense of Any Mess
10th Anniversary Hardcover Expanded Edition of How to Make Sense of Any Mess – Please note these are currently on order and will ship sometime in Q2
Tools
Tools
Case Studies
Case Studies
Writing
Writing My first book ‘How to Make Sense of Any Mess‘ demystified information architecture and is regarded as a must read for those working in design and technology. My second…