I am on a mission to make the world a clearer place, one sensemaker at a time.
I want to help you to make the unclear, clear.
I am an author, teacher and community leader in the field of information architecture. My work aims to make information architecture and sensemaking skills accessible to everyone.
I spend my time writing for, speaking to, and mentoring people who are bravely facing messes. My first book, How to Make Sense of Any Mess, demystified information architecture into a practical skillset that anyone can apply to any context where sense might need to be made. My second book, Stuck? Diagrams Help., is a field guide for the trek from diagram novice to diagram nerd.
The best way to support my work is join my email list where I write a monthly update on what I am working on or thinking about.
I believe information architecture has the power to make the world a clearer place.
I am an active organizer and mentor within the design and technology community. I wrote about my early journey towards community leadership and have been interviewed about my work on plenty of podcasts.
Here are some of the roles I have been proud to serve in:
- Inventor of World Information Architecture Day, a free global celebration of IA serving thousands in their local communities annually
- President of the IA Institute from 2014–2016
- Co-chair of the IA Summit in 2014
- Executive Producer of the IDEA 2009 & 2010
- Executive Producer of the IA Summit 2010 & 2012
- Founding faculty member of SVA’s Products of Design Masters Program
- Founding curator of the Design Operations Summit
- Founding curator of the Advancing Research Conference