My first book ‘How to Make Sense of Any Mess‘ demystified information architecture and is regarded as a must read for those working in design and technology. My new book, STUCK:? Diagrams Help., is a field guide for the trek from diagram novice to diagram nerd.

Sitemaps for Beginners

Sitemaps are a core deliverable often associated with the practice of information architecture (IA). This article covers the basics.

Five Superpowers of Diagrams

When are diagrams and diagramming our most helpful tool? And what superpowers do diagrams hold to help when we feel stuck?…

Researching Diagrams

An interview with taxonomist and librarian, Jenny Benevento, about the historical and cultural context of diagrams and diagramming.