Make More Sense
Sensemaking is a critical skill set in roles where you seek to serve others. This talk offers a framework of six sensemaking skills anyone could strengthen.
Speaking
I love nerding out about information architecture, sensemaking and the general messiness of being human. Below are some of my most proud speaking moments. If you are interested in having me speak at your event, get in touch.
Sensemaking Lessons
Three lessons from the dark complexity caverns of capitalism, from an IA making sense of messes in the private sector.
Persistent Problems require Persistent Practice
The opening keynote for IAC20 on what it takes to tackle persistent problems in organizations.
World IA Day Keynotes
As the inventor of WIAD, I offer a new perspective every year in an opening keynote.
Information Architecture Basics Workshop
We all have to deal with our messes, whether we like it or not. This talk offers information architecture as a tool set to rely on when facing messes made of information, content and data (which most are!)
Understanding Information Architecture
We all have to deal with our messes, whether we like it or not. This talk offers information architecture as a tool set to rely on when facing messes made of information, content and data (which most are!)
Language Your Most Important and Least Valued Asset
Language is one of the most common used materials when collaborating with other people. This talk is about the language challenges that organizations face and ways to work with language as a material to combat the expected drama.
Collaborative IA
Dealing with people isn't always easy, however, to create something that serves people, we have to work with people. This talk introduces tools and techniques for practicing information architecture with other people collaboratively.
A World Made of Information
It's the job of Information Architects to manage the onslaught of content and data amassing daily. To do this work responsibly we have to know what to expect. This talk offers advice as we look to our future.
Search is the front door to UX
If the internet is a place and Search has become the way in. UX and Search Pros need to work together to make it the internet the best place. This talk connects the lessons of UX with the promise of SEO and SEM.