Tools

A guide to using information architecture lessons and concepts as part of an existing curriculum in related subjects and specialties.

A seven week book club reading and building on How to Make Sense of Any Mess, with a monthly opportunity to ask me questions live on Zoom

A deep dive into the purpose, process and craft of diagramming. This video eCourse is meant for beginners but helpful to all levels of diagrammatic experience.

I wrote this 30 minute free course called “Information Architecture for Everybody” to provide a plain language, wider view of what information architecture looks like and how it impacts businesses everyday.

Do your diagrams suck? Here are two easy to use tools that I designed to help my students make better diagrams and maps.

Words are the common material we use when working with others. This exercise involves deciding the words you do and do NOT use as a team or in a specific context.

There are many ways to structure any one thing. This crib sheet is meant to give you some starting patterns to consider when making architectural decisions.

Goals are only reachable when progress is both possible and measurable. This exercise is about understanding what to measure along the way to know how things are going.

Reality is a force we all must reckon with in time. This exercise is about facing reality by digging into the contributing and limiting factors involved.

When facing a mess, stating your intention is the most important step you can take. This is an exercise about letting go and thinking about how users ideally perceive your work.

By visualizing and verbalizing whatever mess you face, you can start to honestly confront it. This is a simple exercise proven to slay mind-monsters.

A repeatable approach to interviewing stakeholders with guidance on each step from selling this activity, all the way through interview planning, execution and analysis.

I developed this set of heuristics to serve as an easy to understand and implement set of principles anyone could use to make the information architecture of their work better.

I developed this course with Pluralsight to introduce the concepts of information architecture and give you confidence in practicing it.