The Sensemaker’s Guide to Diagramming & Modeling
A straightforward overview of visual tools that anyone can use—regardless of artistic ability.
The Sensemaker’s Guide to Stakeholders
If I had a nickel for every time someone told me their information architecture project failed because “the stakeholders just didn’t get it,” I’d have enough money to buy everyone reading this a coffee. Here’s the truth that nobody tells you when you’re learning about IA: the best structure in the world won’t survive contact…
The Sensemaker’s Guide to Heuristics
Picture this: You’re standing in front of a mess that needs making sense of. Maybe it’s a product that’s grown too complex, a process that’s gotten unwieldy, or a team that’s lost its way. You know something needs to change, but where do you even start? Enter heuristics – your trusty flashlight in the dark….
The Sensemaker’s Guide to Measurement
How to measure what truly matters in IA work – from team dynamics to real organizational change. Skip the spreadsheet gymnastics and learn how to track impact that actually matters.
The Sensemaker’s Guide to Auditing
A comprehensive guide to auditing information environments that combines practical instruction with strategic insights about power, politics, and process.
Information Architecture in Practice
In 2025, I aim to collaboratively develop an Information Architecture curriculum through discussions, workshops, and shared learning experiences.
Challenges of Contemporary Sensemakers
Abby Covert’s Annual Address from Makesensemess 2024 focused on the Challenges of Contemporary Sensemakers
Turning Values into Missions
The second of a series of articles about the hard work it takes to get to know yourself.
Making Sense of Yourself
The first of a series of articles about the hard work it takes to get to know yourself
Back to Information Architecture Basics
Five patterns you will run into when practicing information architecture