What is the return on investing in information architecture?
A crash course for product leaders on understanding areas of potential IA investment and the types of measurements that can be used to measure the ROIA.
Teaching IA
Information Architecture (IA) for Authors
Information architecture is a skillset that great authors already use. In this post I provide four ways authors can improve a book's IA.
Dr. Brené Brown is an information architect (and so are her interns)
A digital message in a bottle to convince a hero of mine that they are an information architect.
Book Club Reader Questions
Answering reader questions from Chapter 1 of How to Make Sense of Any Mess.
101 Diagrams: My Test Kitchen Results
A recap of the high level feedback from my diagrammatic test kitchen.
Five Superpowers of Diagrams
When are diagrams and diagramming our most helpful tool? And what superpowers do diagrams hold to help when we feel stuck?…
Let them go
You can't please everyone, it's actually impossible. But sometimes we can't help but be bogged down by opinions that don't matter.
Just Critical Thinking
The way we use language is important. The words we chose can change the way we feel about our work.
Diagram Critique BINGO
The one in which I create a game to get my students to critique each other's diagrams…
This is the work.
The work isn't just about the product, it's also the process. The work you do, the questions you answer, and the problems you solve.