• Clarity in Mark Making

    Pondering the difference between the art part and the science part of information architecture

  • Information is made of people

    Information Architecture is more than understanding our mess and our users, but also our co-workers, clients, and partners.

  • Architects Everywhere

    The one where I try to convince each and every one of you that information architecture is a critical life skill that you already use in your work and play everyday

  • Let them go

    You can’t please everyone, it’s actually impossible. But sometimes we can’t help but be bogged down by opinions that don’t matter.

  • Just Critical Thinking

    The way we use language is important. The words we chose can change the way we feel about our work.

  • Goodbye, Confusion

    In the year that How to Make Sense of Any Mess has been on sale, I’ve been up to a lot of exciting things.