What is the return on investing in information architecture?
A crash course for product leaders on understanding areas of potential IA investment and the types of measurements that can be used to measure the ROIA.
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Dr. Brené Brown is an information architect (and so are her interns)
A digital message in a bottle to convince a hero of mine that they are an information architect.
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Book Club Reader Questions
Answering reader questions from Chapter 1 of How to Make Sense of Any Mess.
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Information, Meaning, Perception & Truth
The way we use language is important. The words we chose can change the way we feel about our work.
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Selling Information Architecture
We shouldn’t have to sell IA, but we need people to understand its importance and the importance of it being done correctly.
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What do we mean?
We can’t make things that make sense to everyone, it’s impossible, but we can break down to establish an understandable meaning.
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The Doldrums between Why and What
Clarity doesn’t always equal ease. Sometimes knowing and understanding your goals opens the flood gates of possibilities to reach those goals.
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What does “Good” mean?
Good is a subjective concept. Thats an empowering and terrifying realization in many projects.
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“Make Something”
Communication is key, but if that communication doesn’t come across the way you intended your audience may be prepared for a different conversation.
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Killing the Slash
As a new manager building a team I share my thoughts on choosing a job title and the important of making a choice rather than not making one.