Structural Arguments for Information Architecture
A framework of seven common components of effective structural arguments for information architecture work.
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What is the return on investing in information architecture?
A crash course for product leaders on understanding areas of potential IA investment and the types of measurements that can be used to measure the ROIA.
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Information Architecture (IA) for Authors
Information architecture is a skillset that great authors already use. In this post I provide four ways authors can improve a book’s IA.
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Dr. Brené Brown is an information architect (and so are her interns)
A digital message in a bottle to convince a hero of mine that they are an information architect.
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Book Club Reader Questions
Answering reader questions from Chapter 1 of How to Make Sense of Any Mess.
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101 Diagrams: My Test Kitchen Results
A recap of the high level feedback from my diagrammatic test kitchen.
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Five Superpowers of Diagrams
When are diagrams and diagramming our most helpful tool? And what superpowers do diagrams hold to help when we feel stuck?
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Let them go
You can’t please everyone, it’s actually impossible. But sometimes we can’t help but be bogged down by opinions that don’t matter.
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Just Critical Thinking
The way we use language is important. The words we chose can change the way we feel about our work.
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Diagram Critique BINGO
The one in which I create a game to get my students to critique each other’s diagrams