• Goodbye, Confusion

    In the year that How to Make Sense of Any Mess has been on sale, I’ve been up to a lot of exciting things.

  • What we need is a barn raising.

    The IAI needs help, its library is lacking. We need to come together as a community to help bring this resource to its fullest potential.

  • This is the work.

    The work isn’t just about the product, it’s also the process. The work you do, the questions you answer, and the problems you solve.

  • Prioritization is deciding.

    We never know what life will throw at us, so making key decisions up-front about how you will prioritize can save time down the road.

  • What’s Hard?

    We all have to ask hard questions about our work – being a teacher is no exception.

  • How I made sense of my mess

    IA is so much more than web navigation – information is everywhere! I just had to figure out how to talk about it.

  • Selling Information Architecture

    We shouldn’t have to sell IA, but we need people to understand its importance and the importance of it being done correctly.

  • The Making of the IA Summit 2014

    As a committee chair for the 2014 IA Summit, I decided to give the conference a 15-year birthday present. A bunch of data about it’s growth!