• This is the work.

    The work isn’t just about the product, it’s also the process. The work you do, the questions you answer, and the problems you solve.

  • Prioritization is deciding.

    We never know what life will throw at us, so making key decisions up-front about how you will prioritize can save time down the road.

  • What’s Hard?

    We all have to ask hard questions about our work – being a teacher is no exception.

  • How I made sense of my mess

    IA is so much more than web navigation – information is everywhere! I just had to figure out how to talk about it.

  • EuroIA 2014 Keynote

    The following was delivered as the closing plenary address at the European Information Architecture Summit in Brussels, Belgium on September 27, 2014.  — I was asked here today to reflect on the past ten years of our practice in the field of information architecture. It is my opinion however that to only go back that far…

  • The Making of the IA Summit 2014

    As a committee chair for the 2014 IA Summit, I decided to give the conference a 15-year birthday present. A bunch of data about it’s growth!