The Sensemaker’s Guide to Controlled Vocabularies

At its core, a controlled vocabulary helps groups of people speak the same language, even when they come from different backgrounds or departments. It’s the difference between talking past each other and truly connecting.

The Sensemaker’s Guide to Stakeholders

If I had a nickel for every time someone told me their information architecture project failed because “the stakeholders just didn’t get it,” I’d have enough money to buy everyone reading this a coffee. Here’s the truth that nobody tells you when you’re learning about IA: the best structure in the world won’t survive contact…

The Sensemaker’s Guide to Heuristics

Picture this: You’re standing in front of a mess that needs making sense of. Maybe it’s a product that’s grown too complex, a process that’s gotten unwieldy, or a team that’s lost its way. You know something needs to change, but where do you even start? Enter heuristics – your trusty flashlight in the dark….

The Sensemaker’s Guide to Measurement

How to measure what truly matters in IA work – from team dynamics to real organizational change. Skip the spreadsheet gymnastics and learn how to track impact that actually matters.

The Sensemaker’s Guide to Auditing

A comprehensive guide to auditing information environments that combines practical instruction with strategic insights about power, politics, and process.

Information Architecture in Practice

In 2025, I aim to collaboratively develop an Information Architecture curriculum through discussions, workshops, and shared learning experiences.